Terms of service
Terms & Service — UrbanFitss
Returns & Exchanges
- Return requests are valid within 1–7 days of delivery.
- Customers must send the product back to UrbanFitss through a courier service.
- The customer is responsible for visiting/arranging a courier service and shipping the product back to us.
- The product must be unused, unwashed, and undamaged, and should be returned in its original packaging.
- Customers should keep the courier receipt/tracking details until the return is processed.
- Return shipping charges are borne by the customer, unless the product received is defective or incorrect.
- Returns requested after 7 days from delivery will not be accepted.
Product Information
- We make every effort to display accurate product images, descriptions, sizes, and colours.
- Actual colours may vary slightly depending on your screen/device.
- Our products are made using 240 GSM fabric where specified in the product description.
Orders & Payments
- Orders are confirmed after successful payment.
- Please provide accurate delivery and contact information while placing your order.
- UrbanFitss reserves the right to cancel an order in exceptional circumstances.
Shipping & Delivery
- Delivery times are estimates and may vary depending on the courier and location.
- UrbanFitss is not responsible for delays caused by courier services or circumstances beyond our control.
Changes to Terms
UrbanFitss reserves the right to update these Terms & Service when necessary. Any updates will be posted on this page.
Contact
For questions regarding orders, returns, or these Terms & Service, please contact UrbanFitss through the contact details provided on our website.
UrbanFitss — Dress Different. Made for the Unique.