Terms of service

Terms & Service — UrbanFitss

Returns & Exchanges

  • Return requests are valid within 1–7 days of delivery.
  • Customers must send the product back to UrbanFitss through a courier service.
  • The customer is responsible for visiting/arranging a courier service and shipping the product back to us.
  • The product must be unused, unwashed, and undamaged, and should be returned in its original packaging.
  • Customers should keep the courier receipt/tracking details until the return is processed.
  • Return shipping charges are borne by the customer, unless the product received is defective or incorrect.
  • Returns requested after 7 days from delivery will not be accepted.

Product Information

  • We make every effort to display accurate product images, descriptions, sizes, and colours.
  • Actual colours may vary slightly depending on your screen/device.
  • Our products are made using 240 GSM fabric where specified in the product description.

Orders & Payments

  • Orders are confirmed after successful payment.
  • Please provide accurate delivery and contact information while placing your order.
  • UrbanFitss reserves the right to cancel an order in exceptional circumstances.

Shipping & Delivery

  • Delivery times are estimates and may vary depending on the courier and location.
  • UrbanFitss is not responsible for delays caused by courier services or circumstances beyond our control.

Changes to Terms

UrbanFitss reserves the right to update these Terms & Service when necessary. Any updates will be posted on this page.

Contact

For questions regarding orders, returns, or these Terms & Service, please contact UrbanFitss through the contact details provided on our website.

UrbanFitss — Dress Different. Made for the Unique.